Contact Us

Customers who have questions about products, orders, or general store information are welcome to reach out through the following contact channels.

Support Location
15455 Jeffrey Rd #310-1
Irvine, CA 92618
United States

Telephone
(626) 663-0123

Email Assistance
service@refinecence.com

Most email inquiries are reviewed during standard business days, and replies are typically provided within one to two business days. Response times may vary depending on the number of incoming requests.

When requesting assistance related to a specific order, including the order reference number and a brief description of the question can help the support team respond more efficiently.

Clear communication helps ensure questions can be handled promptly and accurately.